What does a trade compliance advisor do — and how is that different from a customs broker?
A customs broker files entries with the government on your behalf. I work on your side of the file before it reaches the broker: product descriptions, tariff classification, origin, documentation, and process. Your broker receives facts instead of guesses. I work alongside brokers, not instead of them.
How much does it cost?
The Border-Ready Review is $750 USD at launch pricing (regular $1,200), delivered in one week. Ongoing advisory starts at $500 USD per month. Duty recovery is 25% of what's actually recovered — you pay nothing unless money comes back. Full details in the pricing section above.
I already have a customs broker. Why would I need you?
Your broker files what you give them — and is rarely paid to question it. Most costly errors (wrong classification, assumed origin, missing certificates) start on the importer's side of the file. An independent review catches them before an audit does.
What do I need before importing into Canada or the US for the first time?
At minimum: a registered importer number, correctly classified products, complete commercial invoices with real product descriptions, a determined country of origin, and any certificates for trade-agreement claims. My free Border-Ready Checklist below covers all twelve essentials.
Can a European company get help selling into North America?
Yes — that's a core part of my practice. I help European exporters prepare for Canada and the US before goods ship, including using CETA properly to reduce or eliminate Canadian duties. Available in English and French.
Can duties I already overpaid be recovered?
Often, yes. Both Canada and the US allow corrections and refund claims going back years, depending on the program. Misclassification, unclaimed trade-agreement benefits, and drawback are the most common sources. A review of your past entries shows what's realistically recoverable.
Do you work remotely?
Yes — all services are delivered by video call, phone, and secure document exchange for clients anywhere in North America or Europe, in English or French.